FAQ
Frequently asked questions
We service the whole Puget Sound area. If you feel like you might fall outside this area, please call or email us, and we would be happy to discuss!
Yes — we offer emergency support when urgent issues arise. We will start with a quick phone consultation, and if needed, come out for a emergency service call. Details and rates are available on our Emergency Services page.
Yes, many cities provide a rebate for smart irrigation controllers! Please visit this page for more information and to see if you qualify.
No
We accept all major credit card, cash, and check.
Payment is due within 30 days of receiving the invoice. Payment can be taken by your technician after the job is complete or online.
Yes! We offer free on-site estimates for sprinkler installations and larger repair jobs.
Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. A fee may be assessed if canceled within 24 hours.
Please make sure pets are secured and gates are unlocked.
For projects that require a written quote, a 2.9% credit card processing fee applies to credit card payments. Customers may avoid this fee by paying with check.
For service calls that are not based on a written quote, no credit card processing fee is charged.
